Warranty

Payment:  U.P.S. orders when paid by Mastercard, Visa, American Express or Discover will be shipped prepaid and the shipping costs will be included on the invoice.

Shipping:  We will ship by the most economical carrier. Most orders in the Continental U.S. are shipped U.P.S.

Manufacturer’s Rights Retained:  HEIDTS Hot Rod & Muscle Car Parts, Inc. reserves the right to make changes in design or to make additions to or improvements upon any of its products at any time without incurring any obligation whatsoever to install the same or improve upon products previously manufactured.

Claims for Damage or Shortage:  Claims for damaged or lost merchandise are to be made to freight carrier. If you receive a damaged package or a package that looks like it has been tampered with, make a written note of this to the freight carrier when you sign for receiving the package. A verbal note to the driver is not sufficient. Carefully open and be sure to save the damaged container as visible proof, this is the first thing they will ask to see! Notify the local office of the freight carrier as soon as possible (within 48 hours). Claims for shortage of merchandise (other than lost items) to be made to us within five days of receipt of order.

Return Merchandise:  All sale and final merchandise may be returned only with consent of HEIDTS Hot Rod & Muscle Car Parts, Inc. Any merchandise accepted for return is subject to a 15%restocking charge. All goods approved for return must be shipped freight prepaid, as the Receiving Department is not authorized to accept collect shipments. Products that have been used or altered in any way cannot be returned. No returns after 30 days.

Guarantee and Liability:  Merchandise is guaranteed free from defects in material and workmanship. For one year we will repair or replace, at our option, any product found to be defective subject to our inspection and approval. HEIDTS Hot Rod & Muscle Car Parts, Inc. will not be liable for personal or property damage caused by use or mis-use of any product we manufacture or sell. User shall determine the suitability of the product for its intended use, and the user shall assume all responsibility and risk in connection therewith.